Home Loans

Call us today to learn more about our competitive rates for your next home purchase or refinance!


5:00 AM to 5:00 PM PT Mon-Fri

Meet our Origination Team!

Servicing Center

We're here to help with your current loan.

Customer Service


5:00 AM to 5:00 PM PT Mon-Fri

Fax Numbers

Customer Service: 707-547-4078

Insurance: 707-547-4081

Having trouble making your monthly mortgage payments?

Please contact us as soon as possible. We want to help. There are numerous solutions that may be available to you.

Mailing Address


P.O. Box 5914
Santa Rosa, CA 95402-5914

Mortgage Payments

P.O. Box 513738
Los Angeles, CA 90051-3738
(Include your loan number with any payment)

To File a Complaint

P.O. Box 5914
Santa Rosa, CA 95402-5914

Written complaints will be reviewed within 5 business days of receipt and a formal response will be provided within 30 days of receipt. For expedited service, you may call (800) 696-8199 to speak with a customer service representative.

Provident Funding Associates, L.P. (NMLS ID 3821) Click to view NMLS Consumer Access