Home Loans

Call us today to learn more about our competitive rates for your next home purchase or refinance!


5:00 AM to 5:00 PM PT Mon-Fri

Meet our Origination Team!

Servicing Center

We're here to help with your current loan.

Customer Service


5:00 AM to 5:00 PM PT Mon-Fri

Having trouble making your monthly mortgage payments?

Please contact us as soon as possible. We want to help. There are numerous solutions that may be available to you.

Payment Addresses

Payments, Billpay

P.O. Box 513738
Los Angeles, CA 90051-3738
(Include your loan number with any payment or billpay)

Overnight Payments, Certified Mail

1255 Corporate Center Dr. Suite 210
Monterey Park, CA 91754
(Include your loan number with any payment or billpay)

Mailing Addresses

Correspondence, Complaints

P.O. Box 5914
Santa Rosa, CA 95402-5914

Insurance Claim Checks, Overnight Mail, Certified Mail

1235 N. Dutton Ave, Suite E
Santa Rosa, CA 95401

Written complaints will be reviewed within 5 business days of receipt and a formal response will be provided within 30 days of receipt. For expedited service, you may call 1-800-696-8199 to speak with a customer service representative.

Provident Funding Associates, L.P. (NMLS ID 3821) Click to view NMLS Consumer Access