Mayra is very professional, responsive and knowledgeable. She clearly explained what we qualify for and what documentation and evidences are needed to qualify for the loan. It was a pleasure working with her and I will certainly recommend her to all my friends looking to buy a mortgage loan.


I will definitely keep you in mind when it comes to a referral for my friends and family. Your thorough and smooth refinancing process has definitely put my mind at ease throughout the entire process!
Thank you again Mayra and Shane for all your help and assistance!


Lindsay and Alicia-
Thank you so much for all your help. And the early morning funding!
You were awesome to work with. I have always had great experiences with Provident but this experience was the best yet. We’ve already referred you all to others and will continue to!
Thanks so much again-


Hello David
Thank you so much! It has been a pleasure working with you guys!
Yes, we will refer to our friends and Families and write a great review as well.
Thanks again!


Thank you for all the communication, your team has been amazing to work with!!!!

Thank you!
Licensed Title Agent


Dear Anthony

I am so grateful for all your help in making this possible. You were so thorough in explaining the financing process, steps and requirements.

I am really impressed with your professional acumen, empathy with customers and bold communication skills.

I will certainly recommend your services to anyone in need and keep you in my contacts for the future.



It was a pleasure working with you and your team!
Everyone was professional and always there as soon possible when I had a problem or question. I always felt you were looking out for my best interests and felt secure using Provident.
When my daughter was in the process of buying a home and looking for a lender, I told her to give you a call. As you know, she has decided to go with Provident.
Thank you again,


Good morning,
Thank you Susan and Lisa for your assistance and GREAT customer service with this loan process. It has been a pleasure speaking with you daily and made a sometimes difficult situation seamless. You both make a great team and the world is a better place with you in it.


Hello Aaron,
Thank you very much for getting this done in a very short period of time. I called Provident and your response and terms won us over. This is our second mortgage experience with Provident and it has been excellent. I will be happy to recommend you to family and friends who are looking for a mortgage.


Hi Lindsay,

Thank you, working with you has been a very positive experience. I had a number of loans and you made this one stress-free. It will be my pleasure to refer you to anybody looking for loans. I wish you more success in the future.

Thank you,


Thank you Lindsay. I'm amazed that you can proceed that quick. I really appreciate it! I will highly recommend friends and family to work with you and with Provident Funding.

- Dan


Hi Kurt,
Thanks for this wonderful experience. I am sure as we move ahead, down the years I will not only reach out to you but will also highly recommend you and Provident Funding for this wonderful experience and service Provident Funding provided.
Have a great weekend ahead


I have to say that I’m impressed that Provident can actually move so quickly. It has been years since we have seen that occur with a lender.


Now that the dust has settled and we have survived the move, I wanted to take a moment to thank you and the others at Provident Funding for your work as you handled our old and new home loans. Your customer service was excellent and I appreciate you taking the time to help explain and educate me through the closing process and the costs associated with it.
I will be sure to give Provident Funding my highest recommendation if any of my friends are looking for a home loan. Now, as we settle into our forever home, we will always be grateful for all of the people who helped us get here.
Thank you!
Bill & Liz


Hi Shane,
Thanks so much for everything! Our agent Randy said you guys were so great to work with and he appreciated all your help.
Thanks again and have a wonderful rest of your day!


If you have any friends or co-workers who are looking to refinance or apply for a NEW Home Loan, Shane and his Team are great resources! I know they would be happy to assist anyone that you send their way.


Dear Patryk and Javier,
Padmaja and I want to sincerely thank you from the bottom of our hearts for making the process smooth and hassle-free. This was my fourth loan processing (2 purchases and two refinances) with Provident, and you guys will never disappoint your customers with the rates and discounts.
I will always go to Provident. That is the power of your company, experience, and professionalism that comes as a bonus.
We will be happy to associate with you, and we will do it again and again.
Thank you, and have a great day


BIG THANK YOU TO Aaron who was excellent in the whole process of acquiring a loan with a great rate.
He was very professional and always helped to calm me down when I got concerned.


Hi David, thanks for the email. We have been with Provident for a long time. We have enjoyed our experience with Provident, and it is people like you and Adriana that make the experience exceptional. Again thanks for everything, and I am sure we will be back again. I will also tell our friends whenever the need arises for a mortgage or refi, about our excellent experience with Provident as a go to mortgage broker and lender.



Hello May and Alicia.
Our experience was superb and we thank you both so much for guiding us through this process!
Lois and Michael


Hi Adam,

It has been a pleasure to work with you and Joalisse. The process to secure this mortgage was great and really liked your “Loan Zone”. The response time was quick, and all info is easily accessible. If I know of anyone that is looking for a mortgage, I will certainly recommend you.



Becky and I extend a fervent Thank You! for your excellent service in facilitating our new mortgage with Provident Funding. Your attentive and very professional guidance in the application and approval process made securing our new mortgage most efficient and expeditious.
Michael and Becky


Christina and Linda,

I wanted to thank the both of you for your assistance in this whole process and more importantly for not spamming me with emails, phone calls and persistently bothering me like other loan companies have in the past. I still haven't found a house, but I will definitely have your company top on my list when I look to get a house one day, because I was treated with the utmost care and respect and that's something I can't thank you enough for. I hope the both of you had a great holiday season and have a great New Year.



Hi Linda,
Thank you, it was truly a pleasure working with you last year. Will definitely reach out to you for any financing needs and will also recommend Provident to friends.
Wish you a very happy new year!!


This probably comes as no surprise but I just wanted you to be aware of the excellent work Justin has done to help us close a loan in 14 days. I can tell he was well supported by the systems and processes you have at Provident, but nevertheless his promptness, communication and attention to detail was the best we have experienced in a very long time.
We chose Provident mainly due to our positive experience in the past, turned out to be a great decision.



Hello Susan:

We are so grateful to have you as our loan officer. We believe that your persistence, patience and attentiveness made this complex process so much easier. We would not have completed this loan without your help.

We will spread the word with our friends and families who are looking for a loan. I know you and Provident Funding will take care of them like you did with us.

Last, but not least, we believe that Provident Funding is very lucky to have you.

Thank you again for everything you have done. You are amazing.

All the best,

Kelly and Winston


Hi Anthony and Logan,

Thank you for all the help in getting this loan to closure in a record time (it is the fastest closure I’ve experienced). I’ve been a big fan of Provident because of the service and the lower rates. Now, with this experience of fast closures, I’ll recommend Provident to more of my friends and family.


Good afternoon Susan,

On behalf of my dad and the family, we just want to truly thank you again for your above and beyond work and efforts in helping us be able to refinance my dad's mortgage. The past two months has been a roller-coaster but you truly made it easier!

Reading through your bio definitely made our whole refinancing that more special because it just showed even more that you truly cared for us. I'm glad that you were the one to help us with this refinance. Will definitely recommend you!

I hope that you and your family are well and that you'll have a great rest of your year! Thank you for being our consultant and thank you for being you! You're amazing and I hope your team recognizes that!




Hi Lisa!
I hope you are doing well. I just wanted to say thank you so much for your help in this whole process! You were truly amazing and made this process so easy and stress-free! I have always been happy with Provident Funding, but my experience with you has solidified that ten times over again. I will be a customer for life based on this recent experience!


Aaron, I really appreciate your help throughout this process, from my initial call last winter inquiring about the possibility of moving forward if things fell into place with the property, through all my calls asking about this and that to get to the end goal. Mundane from your day-to-day work perspective, I know, but how you handled them really helped me. Lisa, you have been a super great shepherd to me as well, helping me along the way and explaining things where I didn't grasp parts of the process. As these processes go, with both of your help this seemed to go fairly well, though from my end there was always a bit of stress at the unknown. You both helped lower that stress for me each time we talked. I have already been telling others how well things went with Provident, so I am glad to continue there. Thanks very much for your assistance throughout!!! -Stephen


I am happy with your service and competitive rates in the market. For sure I will refer my friend to you. I have couple of friends who are trying to get house and I already provided your details to them. I will personally email you when they have home documents. Thanks for the info and all your support along the home loan process. Appreciate it.



May and Alicia,
We are so thankful to you for your guidance during this process!! Thank you for making it go smoothly and for all the extra help you gave us these last months. We are excited! Your communiques were clear and concise, making it all seamless.
Jennifer and Dan


Hello Jon and Shane,
I wanted to let you know that Closing has been completed successfully today morning.
Also, I really appreciate your support, patience and due diligence in this loan process, and without that it would not have been this smooth.
Thank You both !
Resmy & Preethi


Hi Adam,

I see that now. I really appreciate all your and Joalisse's work. It has really made difference for me.
Thanks so much,



Hi Mayra,

Thank you so much! It was a pleasure working with you and Shane. The both of you have been super helpful and I appreciate everything! I will definitely keep you in mind for future clients and look forward to working with you both again :)


Hi Justin,

Thank you for all your efforts to make [sure] my refinancing went through. I am very impressed by your professional and communication skills. Yes, I certainly would like to refer you to my friends when they need to finance their properties. Also thank you for this very considering letter.

Best wishes to you.


Thanks, Justin! It was great working with you. I felt I got an honest answer through the whole process and it was a lot simpler than other lenders. I uploaded a review with 5-stars.



That was a very smooth process and I just want to thank you and your team for making it happen so quickly. I heard about yall through word of mouth and I will make sure to tell other about your company. The honesty and upfrontness really went a long way, and the upload zone software ui/ux is very good. Thanks. I will write that review


A huge thank you goes to Alicia for setting the best example ever in helping me close my refinance.

Ownership and communication: When things needed to be done, I did not have to check in to see if action was under way. Alicia always reached out to me each step of the process to ensure the work was moving forward. This was just vital and I cannot say thanks enough for her making things happen when they needed to.

Knowledge and speed: It is very clear that Alicia knows her business. That helped a great deal and was crucial to the speed with which things always got done. I have been through a few refis over a lifetime and never ever have I seen anybody even remotely as fast as Alicia. Not even close. Things that I expected to take a day or so were always done in an hour or two. Remarkable.

Care: In my view, if a person did not care about their customer, they would find it impossible to work as well as Alicia. Every single step of the way, I knew she was my active advocate and that made a tremendous difference in my customer experience.

Alicia is great! She is a real contributor to the reputation of Provident, and I hope she is both valued and considered as promotional material in your company!

I am very happy to have had the opportunity to work with Alicia!

Regards and thanks - Paul


This was the first time that we worked directly with your company without the help of our broker and it was a great experience!

From the get go, AARON was so professional, knowledgeable, and responsive to all our questions regarding our needs as we navigated the crazy real estate market. He also had the flexibility and patience to understand our housing/financial goals.

Then we got to work with JONATHAN, who was just as professional, knowledgeable, and responsive.

Once we were under contract, JACKSON, was able to quickly and efficiently get all that we needed to be able to close quickly. He and Jonathan kept us up to date on the process and alerted us on any steps we had to complete.

We briefly worked with Wayne and spoke with Sarah after we closed, both were professional, friendly, and helpful.

All in all, we are so appreciative of the high caliber of employees you have and the amazing results of quickly closing on our home. We are definitely going to use Provident Funding for our next purchase and will be recommending your company to all our friends and family.

Blessings for a happy, healthy, and prosperous new year,
Brian and Shiuan


We still cannot believe how fast and convenient the refinance process was at Provident Funding and how low the closing costs were with them! The entire process, from initial phone call to our loan funding, was only 15 calendar days. Justin is very friendly, but in our opinion, he is even more well informed and able to give immediate and accurate answers to questions. His estimate of our out of pocket closing costs, given during our initial phone conversation, was right on. If you are looking for an efficient and knowledgeable guide through a refinance, Provident Funding and Justin should be your team.

Thanks again,
K & D


I have been a Provident Funding customer for a while, and decided to refinance with them again since they have competitive rates and excellent customer service. Justin Au was very responsive to any question and request that I had of him during my refinance, and he kept things moving quickly as I completed my loan lightning fast at just under 15 days.

Thanks, everyone at Provident Funding!


Samantha was able to get my loan application rolling immediately, and was amazingly responsive to all of my questions. She made the process so quick as we were able to go from initial disclosures to closing the loan in 11 days. I have worked with Samantha in the past, requested her again this time, and will definitely work with her again if I have a refinance need in the future. I recommend her and Provident Funding to anyone that is looking to complete a loan quickly and easily.

Thanks so much,


Provident Funding has consultants and analysts that are with their customers/clients every step of the way. From timely completion of loan items to being attentive in answering all questions pertinent to your mortgage situation, the service provided is nothing outside of excellent. Provident Funding also utilizes a top-notch, electronic platform that notifies you of real-time loan updates and allows for secure upload capabilities for your documents. I would recommend Corwin and his team to anyone needing assistance with a home purchase or mortgage refinance.

Thanks, again!


About ten months ago, I decided to refinance with a well-known mortgage company because of their frequent advertising and popularity. I will not write the details about the horrible experience I had with them, but the bottom line is that I withdrew my application.

Through a friend of mine, I decided to give a refinance a try. This time I was careful, and I’m glad that I found Provident Funding through our Commonwealth of Virginia DHRM website.

Kurt made the entire refinance process incredibly easy and smooth. It only took 15 days to close my loan from the day I submitted my application. All the feedback that other reviewers wrote about him is 100% true. Kurt is honest, knowledgeable, friendly, and responsive. What I appreciated the most was that he was on my side and supported me through the process. I am grateful with the services I received from him and am so happy that I have Kurt as my mortgage consultant. I definitely will come back to him for future mortgage needs.

Thanks so much,


Working with Adam was truly a pleasure. The whole process was quick, easy, and straightforward. We were able to get the loan approved and completed the paperwork within 20 days.

I had a previous loan with Provident Funding, and always felt that the rate I got was good, and the people that I have had the pleasure to work with were always very professional, courteous, honest, and listened to your issues before recommending a rate or term based on your needs. Adam is definitely one of those people. I would work with all of them anytime.

Thanks again,


We've refinanced several times before with other lenders. It's a lot of work, and I always forget that it’s a process. However, David was awesome. He quickly and patiently answered all of my questions, both on the phone and by email. His responsiveness was amazing - I would have answers to my questions by email so quickly (and I had a lot of them!). The entire process went smoothly, and it was less difficult than in the past with other lenders - we even refinanced in the middle of the pandemic! I would not hesitate to work with him again or to refer Provident Funding to my family and friends.

Thanks again,