Hey Javier,

Sheri and I would like to thank you for helping us through the refinance on our home loan. It was handled quickly and with professionalism. We were overwhelmed at first, but you took the time to explain what we needed and gave us time to get the proper paperwork.

We wish you the very best,
Jim and Sheri

Hi Stan,

My goodness! Thank you and your team for making this all possible. You provided a service unparalleled in the industry, and your work was outstanding! Everyone kept telling us there is no way you can get a purchase in 22 days, but Provident Funding did it! Because of your early delivery, we have a head start moving into our new home, and we are so happy to have chosen your company! You set a new standard of service, transparency, and ability to walk customers through this major transaction. Every step was clear and transparent. We will be back in the future should the need arise!

Thank again,
Rocio and Dave

Hi Andrew,

I cannot tell you how pleased I am with the process of this loan. It was probably one of the easiest things I have ever had to do. You made it much easier in that every time I would e-mail you with a question, you answered immediately!

Thank you for all you did to help me with the process,
Allison

Hey David,

Working with you has been such a smooth, easy process. From the time you first took to take our application over the phone to the way you provided suggestions and solutions at the very end of the process, it has been a 5 out of 5 stars experience. Thank you for making what is often a stressful process so easy and stress free. You have earned our business from this day forward on any mortgage needs in the future. Keep doing what you do, David.

Sincerely,
Shelby and Emily

Hi Doug and Brian,

I just wanted to thank you guys for helping me get this done so smoothly. The easiest part of this whole house buying adventure was handling the loan stuff, so thanks for that! The escrow agent even complimented you guys on how easy you made the signing process and pointed out how good of a rate I ended up with through your company.

Thanks again,
Tyler

Hi Andrew,

We appreciate all of your work. You were always clear in our conversations and responded quickly to my loan inquiries.

Best regards,
Kathy

Hey Eric,

The closing today went off without a hitch, and again, the loan process with Provident Funding has been smooth. Our realtor was impressed, and our closing attorney, Matt, remarked three times on what a great interest rate we had for this loan.

Thanks to you and the whole Provident Funding team,
Garry

Hey Jim,

Other than the standard round of endless signatures, this loan had the easiest closing we've ever done. Provident Funding has taken refinancing and closing to the next level. You will certainly be our first choice when we seek to finance our retirement home within the next 5 years.

Thanks for everything,
Jeff

Dear Andrew and Jeff,

Thank you for all of your work in the refinancing of my rental home. You guys did a great job, very professional, and very efficient. You made the entire process of refinancing a very pleasant procedure.

All the best to you!
Tony

Hi Toan,

I want to thank you and let you know this was a great experience. So much has changed in the mortgage industry in the last 9 years, and for the better! I will refer everyone I know to contact Provident Funding for their refinance or purchase transactions. I hope you have a great year, and my husband thanks you too!

Sincerely,
Karen

Hi Mayra!

I would like to thank both you and Dagmara for the excellent service and professionalism in refinancing my loan. You were both very helpful and it was a pleasure to work with you!

Thanks again,
Mike

Hi Michael and Andrew,

This is my third or fourth mortgage with Provident Funding and I am always impressed by the efficiency that the company demonstrates throughout the loan and closing process.

Thanks again,
Mike

Hello again Douglas,

You and Zak are a perfect team that made this whole process of refinancing my loan a worry free and pleasurable experience. I liked being notified through every part of the process and what I should expect next. In my eyes, it was a flawless operation that couldn’t have gone any better. So, thanks again to you both for seeing me through on getting this done.

Thanks,
Joe and Ruth

Hi Mayra and Michael,

This refinance process went really smooth for us and we appreciate your attention to detail, quick follow-up and response times. The customer service was truly superior.

Thank you again for helping us,
Rich

Hi Mayra,

It was certainly a pleasure working with you. I wanted to quickly thank you and Michael for all of your support during the process. You made it very easy and I am confident that we will use you and Provident Funding again.

Thanks again and Merry Christmas,
Dan

Hello Doug,

I wanted to say thank you again for all of your help, patience, and time. You have exceeded expectations, been professional, and always returned my calls promptly. I also appreciate how you kindly answered my 10+ repetitive questions. It has sincerely been a pleasure to complete this purchase with your help.

Wishing you the best,
Deborah

Dear Toan,

I wanted to take a moment to thank you for your great, professional assistance with our refinance loan. It amazed us that everything went so smoothly and I know a lot of the credit goes to you. In this day and age, with our somewhat unstable social scene, it is a genuine pleasure to have a competent professional such as you to deal with. Provident Funding is very fortunate to have you.

Thank you so very much,
Roger & Gayl

Hi Jim,

Thank you, Caitlin and Mortgage Connect for a wonderful job in processing this refinance. You all really did a great job in making it easy for us and we appreciate it.

Carol and John

Hi David and Brian,

Thank you for a truly remarkable experience. Having been through this process many times with my other properties, this was by far the best experience. I can really tell the difference by working with true mortgage professionals. Please know that I will be contacting you for all future mortgage needs.

Thank you again for the service,
Anthony

Hi Toan Le,

Yesterday I was going through papers and filing them when I realized that I had not written to thank you for all your work on our refinance earlier this summer. I am embarrassed, chagrined and completely horrified that I could have been so remiss. If this can at least partially make up for such a slight, please let me say that you were absolutely wonderful to work with during that whole process even though I left in the middle to vacation in Italy for two weeks. You kept me on schedule, made sure I know what information you needed from me, and you were totally polite and encouraging at all times. I can't imagine going through a refinance (or anything else) with anyone as knowledgeable and supportive as you were about all my questions and concerns. So, excuse my tardiness on this thank-you; it has no relevance to the quality of work you performed for us this summer. Provident Funding is lucky to have you; I hope they know that.

Sincerely,
Kathy

Hi Jim,

I am so pleased with the smooth process of my loan. Having a previous loan with you made it much easier with less stress. You patiently addressed my concerns, and Alaina was on top of things.

Thank you so much for the help and the better rate!

Best,
Ednora

Hello Eric and Alex,

Thank you both so much! You have been absolutely fabulous to work with, especially through this rather confusing (to me) private sale process. I have appreciated your patience and guidance. Eric, your willingness to be transparent with comparing other lenders' offers was a huge help. I appreciated your candor in looking out for my best interests. I look forward to an economically efficient payment schedule through a future recast. Thank you especially for helping me minimize out-of-pocket and interest costs!

Thanks again and best wishes to you both,
Jill

Hello again David,

I wanted to reach out and say that I was most impressed with your Customer Service. In my 25 years of real estate, it’s rare that an out of state lender is responsive. I was surprised! I have a number of relationships here in Portland, but I would like to stay in touch with you.

Thank you,
Michael, Realtor

Hey Doug,

We wanted to thank you again for assisting us in our refinance. Kaitlin and you both made our experience a pleasant one! You are both highly professional and very efficient in your jobs. Communication with us was timely and everything was explained to us in an easy to understand way. This was the easiest refinance we've gone through and we couldn't have done it without your efforts. Thank you again.

Sincerely,
Kevin & Patty

Hi Jim,

I wanted to pause to thank you and Ian for the very efficient work to refinance our home to a 15-year fixed mortgage. I cannot say that I have ever had a "pleasant" experience in financing a home or car until now. Ian Forner is an incredibly efficient, responsive, competent, and talented professional. He is a great member of your team who represented Provident Funding well.

With sincere appreciation,
Penny and Jason

Hello again Linda and Alaina,

Moving can be a stressful and anxious time, but you ladies certainly helped to make it a joyful and even fun experience. Your knowledge, patience and understanding (especially with my lack of computer savvy), your whole-hearted support, and your prompt and courteous customer service provided us with a very pleasurable experience. You both are wonderful assets to the Provident Funding team. Your professionalism personifies what first class customer service really and truly entails. From the depths of our hearts, we sincerely and most gratefully say THANK YOU.

With kindest regards,
Dick and Barb

Hi Brian,

Thanks for everything you did for my refinance! The loan process through Provident Funding is solid. I have friends who always tell me how painful it is to work through the process with other lenders. However, at this point, this is our third transaction with your company and it’s been awesome!

Keep up the clear, consistent, comprehensive customer service. It’s a life saver in this ever-evolving process.

Thanks again,
John

Hi Eric and Alex,

It looks like we have a new house! I just wanted to thank you for everything that you did for us! You all have been so professional and attentive. There is a reason we've chosen to stick with Provident Funding through the years. We'd recommend you guys to anyone!

We sincerely thank you,
Kristi and Rich

Hello Alaina,

I'd like to take this opportunity to thank you for the excellent service you provided during our refinance. Your guidance, as well as your prompt responses to all of our questions, was greatly appreciated. You are a pleasure to work with and I would enthusiastically pass along your contact information to family and friends!

All the Best,
Jeanne

Good afternoon Andrew,

I just wanted to thank you for "making it easy" in a complicated world. With life being so busy, you made the refinance process a painless one. I thank you for that.

Best Wishes,
Tom

Hello Doug,

Thank you very much for all your help and guidance during our refinance. We really appreciate all the work you did during it. Provident Funding has been good to us over the years and we have never had a problem with them. Thanks again to you and Alaina. You both were a great help.

Best Regards,
Kevin & Sandy

Good Morning Brian,

I wanted to thank you for your support in getting our loan approved and funded in timely bases. We would not have completed the process quickly if it had not been for your support and patience.

Thank you again and have a healthy happy 2017!
Yvonne

Hello Jim,

I just wanted to say thank you for all your hard work with pulling off two loans for us. I thought the process was very easy and seamless. I have enjoyed my relationship with Provident Funding over the years and you have helped continue that.

Thank you,
Marc and Robin

Hi Kelsey,

I wanted to reach out to say thanks for your help during my refinance. You were very cooperative and pleasant to work with throughout the whole process. I have been working in this line of work for almost 30 years now and I know how dealing with other attorney’s offices, title companies, lenders, etc. can be very challenging and frustrating at times. This is our first closing with Provident Funding and I would highly recommend you and your company to others.

Thank you and wish you the best!

Marianne

Hey Doug and Zach,

I wanted to reach out and say thank you working with me on my refinance. Your help and knowledge made the whole process pleasurable and quick! The fact that from start to finish was about 3 weeks is a huge plus for me.

Thanks again,
Tony

Hello Alaina and Brooks,

I just wanted to take a moment of your time to thank you both for your expert work and efficiency throughout this process. People I speak to are shocked with how quick and painless the refinance process was with Provident Funding. You are both a huge asset to your company.

My kindest regards,
Peter

Hi Doug and Zach,

We appreciate all that you did for us during our loan. We will make sure to tell everyone about Provident Funding and will specifically give them your number and email. Thankfully, we are now at peace with having all of our loans with Provident Funding and appreciate your company’s business model and customer service.

We both feel so lucky to be with Provident Funding!

Amee

Hello David and Kelsey,

Thank you very much for the help provided to close this refinance - it was very much appreciated. The whole loan process went quickly and efficiently, and both Michael and I appreciate the dedication both you provided during it.

Wendy

Hi Aaron,

I wanted to let you know that it was great working with you on my refinance. I loved the process of being able to work on my documentation electronically!

All the best,
Lane

Hey Brooks and Mayra,

I just wanted to thank the both of you for all your hard work. It was such a blessing to have a closing that was stress free.

Great job!
Nate

Good Morning Alaina and Brooks,

We just want to thank both of you for helping us getting our loan refinanced so quickly and smoothly. We are glad we had you both on our team!

Thanks again,
John and Sandy

Jim,

Kurt and I just wanted to thank you for all of your assistance! Your guidance was outstanding and we just can't believe how smooth the entire loan process went. You are very much appreciated here and Provident is very fortunate to have you as an employee!

Thank you again,
Elizabeth

Hello Mayra,

I want take a minute to thank you all for your hard work in making my dream home a reality. I have bought and sold quite a few properties in the last 35 years. This was the first time it was effortless.

Thanks to all of you at Provident Funding.

Sincerely,
Greg

Hi Kelsey and Stan,

Sue and I would like to offer our sincere appreciation and gratitude for your work in helping us to refinance our mortgage loan. We're very pleased with the results and will recommend the two of you to friends and colleagues. I've even already sent your information to a co-worker of mine.

Thanks again and take good care!

Thanks again,
Brendon and Sue

Dear Aaron,

Thank you for all your assistance and patience in answering my questions and dealing with the lack of cooperation from our property manager. We were very pleased at how quickly the process was completed. We have found Provident to be a very responsive and easy company to work with.

Best to you and David in the future!

Thank you again,
Roberta

Hello all,

I'd like to thank Mr. Fielden for the excellent service he provided me in last couple weeks to complete my refinance through Provident Funding. He was very knowledgeable in guiding me through the process. He was always prompt in answering my questions and the replies were precise and to the point. More importantly, he was very courteous and making me felt that I was well taken care of through the whole process. The whole refinance process takes only 22 days from application to funding.

Such a commitment to great customer service is to be recommended. You can be sure that I will refer my friends and colleagues to Provident Funding and Mr. Fielden for their financial needs.

Sincerely,
Jun

Good Morning Eric,

John and I would like to thank you for your professionalism, and greatly appreciate the individual attention you provided with our refinance. You are an asset to Provident Funding, and it has been a pleasure working with you the last 16 days. Your knowledge and communication skills allowed us to provide the proper paperwork that was needed to process our refinance in a timely manner, and Provident Funding’s technology has truly simplified the exchange of paperwork.

Many thanks,
John and Margaret

Hi Linda and David,

I want to thank you for the very impressive service I received from both of you. This refinance has been quick and easy compared to other companies that I have used in the past. You both have been very responsive to answering my questions and very helpful in processing my loan. The documents have been straightforward and I have thoroughly enjoyed the transparency. In all, I am happy with my choice to use Provident Funding!

Thanks again,
Dustin

Hey Jim,

I wanted to say that it was excellent working with you! You were always there to promptly respond to my questions and concerns, and it is greatly appreciated. I will definitely be recommending you to anyone who is looking for a new home loan or a refinance.

Great working with you and the people at Provident Funding!

Best,
Tom