TESTIMONIALS

9/30/2017

Hi David and Brian,

Thank you for a truly remarkable experience. Having been through this process many times with my other properties, this was by far the best experience. I can really tell the difference by working with true mortgage professionals. Please know that I will be contacting you for all future mortgage needs.

Thank you again for the service,
Anthony

8/25/2017

Hi Toan Le,

Yesterday I was going through papers and filing them when I realized that I had not written to thank you for all your work on our refinance earlier this summer. I am embarrassed, chagrined and completely horrified that I could have been so remiss. If this can at least partially make up for such a slight, please let me say that you were absolutely wonderful to work with during that whole process even though I left in the middle to vacation in Italy for two weeks. You kept me on schedule, made sure I know what information you needed from me, and you were totally polite and encouraging at all times. I can't imagine going through a refinance (or anything else) with anyone as knowledgeable and supportive as you were about all my questions and concerns. So, excuse my tardiness on this thank-you; it has no relevance to the quality of work you performed for us this summer. Provident Funding is lucky to have you; I hope they know that.

Sincerely,
Kathy

8/8/2017

Hi Jim,

I am so pleased with the smooth process of my loan. Having a previous loan with you made it much easier with less stress. You patiently addressed my concerns, and Alaina was on top of things.

Thank you so much for the help and the better rate!

Best,
Ednora

7/26/2017

Hello Eric and Alex,

Thank you both so much! You have been absolutely fabulous to work with, especially through this rather confusing (to me) private sale process. I have appreciated your patience and guidance. Eric, your willingness to be transparent with comparing other lenders' offers was a huge help. I appreciated your candor in looking out for my best interests. I look forward to an economically efficient payment schedule through a future recast. Thank you especially for helping me minimize out-of-pocket and interest costs!

Thanks again and best wishes to you both,
Jill

7/7/2017

Hello again David,

I wanted to reach out and say that I was most impressed with your Customer Service. In my 25 years of real estate, it’s rare that an out of state lender is responsive. I was surprised! I have a number of relationships here in Portland, but I would like to stay in touch with you.

Thank you,
Michael, Realtor

6/26/2017

Hey Doug,

We wanted to thank you again for assisting us in our refinance. Kaitlin and you both made our experience a pleasant one! You are both highly professional and very efficient in your jobs. Communication with us was timely and everything was explained to us in an easy to understand way. This was the easiest refinance we've gone through and we couldn't have done it without your efforts. Thank you again.

Sincerely,
Kevin & Patty

6/13/2017

Hi Jim,

I wanted to pause to thank you and Ian for the very efficient work to refinance our home to a 15-year fixed mortgage. I cannot say that I have ever had a "pleasant" experience in financing a home or car until now. Ian Forner is an incredibly efficient, responsive, competent, and talented professional. He is a great member of your team who represented Provident Funding well.

With sincere appreciation,
Penny and Jason

6/6/2017

Hello again Linda and Alaina,

Moving can be a stressful and anxious time, but you ladies certainly helped to make it a joyful and even fun experience. Your knowledge, patience and understanding (especially with my lack of computer savvy), your whole-hearted support, and your prompt and courteous customer service provided us with a very pleasurable experience. You both are wonderful assets to the Provident Funding team. Your professionalism personifies what first class customer service really and truly entails. From the depths of our hearts, we sincerely and most gratefully say THANK YOU.

With kindest regards,
Dick and Barb

5/8/2017

Hi Brian,

Thanks for everything you did for my refinance! The loan process through Provident Funding is solid. I have friends who always tell me how painful it is to work through the process with other lenders. However, at this point, this is our third transaction with your company and it’s been awesome!

Keep up the clear, consistent, comprehensive customer service. It’s a life saver in this ever-evolving process.

Thanks again,
John

4/18/2017

Hi Eric and Alex,

It looks like we have a new house! I just wanted to thank you for everything that you did for us! You all have been so professional and attentive. There is a reason we've chosen to stick with Provident Funding through the years. We'd recommend you guys to anyone!

We sincerely thank you,
Kristi and Rich

3/30/2017

Hello Alaina,

I'd like to take this opportunity to thank you for the excellent service you provided during our refinance. Your guidance, as well as your prompt responses to all of our questions, was greatly appreciated. You are a pleasure to work with and I would enthusiastically pass along your contact information to family and friends!

All the Best,
Jeanne

2/28/2017

Good afternoon Andrew,

I just wanted to thank you for "making it easy" in a complicated world. With life being so busy, you made the refinance process a painless one. I thank you for that.

Best Wishes,
Tom

1/24/2017

Hello Doug,

Thank you very much for all your help and guidance during our refinance. We really appreciate all the work you did during it. Provident Funding has been good to us over the years and we have never had a problem with them. Thanks again to you and Alaina. You both were a great help.

Best Regards,
Kevin & Sandy

1/5/2017

Good Morning Brian,

I wanted to thank you for your support in getting our loan approved and funded in timely bases. We would not have completed the process quickly if it had not been for your support and patience.

Thank you again and have a healthy happy 2017!
Yvonne

12/7/2016

Hello Jim,

I just wanted to say thank you for all your hard work with pulling off two loans for us. I thought the process was very easy and seamless. I have enjoyed my relationship with Provident Funding over the years and you have helped continue that.

Thank you,
Marc and Robin

11/30/2016

Hi Kelsey,

I wanted to reach out to say thanks for your help during my refinance. You were very cooperative and pleasant to work with throughout the whole process. I have been working in this line of work for almost 30 years now and I know how dealing with other attorney’s offices, title companies, lenders, etc. can be very challenging and frustrating at times. This is our first closing with Provident Funding and I would highly recommend you and your company to others.

Thank you and wish you the best!

Marianne

10/10/2016

Hey Doug and Zach,

I wanted to reach out and say thank you working with me on my refinance. Your help and knowledge made the whole process pleasurable and quick! The fact that from start to finish was about 3 weeks is a huge plus for me.

Thanks again,
Tony

10/6/2016

Hello Alaina and Brooks,

I just wanted to take a moment of your time to thank you both for your expert work and efficiency throughout this process. People I speak to are shocked with how quick and painless the refinance process was with Provident Funding. You are both a huge asset to your company.

My kindest regards,
Peter

9/14/2016

Hi Doug and Zach,

We appreciate all that you did for us during our loan. We will make sure to tell everyone about Provident Funding and will specifically give them your number and email. Thankfully, we are now at peace with having all of our loans with Provident Funding and appreciate your company’s business model and customer service.

We both feel so lucky to be with Provident Funding!

Amee

9/8/2016

Hello David and Kelsey,

Thank you very much for the help provided to close this refinance - it was very much appreciated. The whole loan process went quickly and efficiently, and both Michael and I appreciate the dedication both you provided during it.

Wendy

8/31/2016

Hi Aaron,

I wanted to let you know that it was great working with you on my refinance. I loved the process of being able to work on my documentation electronically!

All the best,
Lane

8/12/2016

Hey Brooks and Mayra,

I just wanted to thank the both of you for all your hard work. It was such a blessing to have a closing that was stress free.

Great job!
Nate

7/29/2016

Good Morning Alaina and Brooks,

We just want to thank both of you for helping us getting our loan refinanced so quickly and smoothly. We are glad we had you both on our team!

Thanks again,
John and Sandy

7/20/2016

Jim,

Kurt and I just wanted to thank you for all of your assistance! Your guidance was outstanding and we just can't believe how smooth the entire loan process went. You are very much appreciated here and Provident is very fortunate to have you as an employee!

Thank you again,
Elizabeth

7/5/2016

Hello Mayra,

I want take a minute to thank you all for your hard work in making my dream home a reality. I have bought and sold quite a few properties in the last 35 years. This was the first time it was effortless.

Thanks to all of you at Provident Funding.

Sincerely,
Greg

6/24/2016

Hi Kelsey and Stan,

Sue and I would like to offer our sincere appreciation and gratitude for your work in helping us to refinance our mortgage loan. We're very pleased with the results and will recommend the two of you to friends and colleagues. I've even already sent your information to a co-worker of mine.

Thanks again and take good care!

Thanks again,
Brendon and Sue

6/15/2016

Dear Aaron,

Thank you for all your assistance and patience in answering my questions and dealing with the lack of cooperation from our property manager. We were very pleased at how quickly the process was completed. We have found Provident to be a very responsive and easy company to work with.

Best to you and David in the future!

Thank you again,
Roberta

6/6/2016

Hello all,

I'd like to thank Mr. Fielden for the excellent service he provided me in last couple weeks to complete my refinance through Provident Funding. He was very knowledgeable in guiding me through the process. He was always prompt in answering my questions and the replies were precise and to the point. More importantly, he was very courteous and making me felt that I was well taken care of through the whole process. The whole refinance process takes only 22 days from application to funding.

Such a commitment to great customer service is to be recommended. You can be sure that I will refer my friends and colleagues to Provident Funding and Mr. Fielden for their financial needs.

Sincerely,
Jun

5/25/2016

Good Morning Eric,

John and I would like to thank you for your professionalism, and greatly appreciate the individual attention you provided with our refinance. You are an asset to Provident Funding, and it has been a pleasure working with you the last 16 days. Your knowledge and communication skills allowed us to provide the proper paperwork that was needed to process our refinance in a timely manner, and Provident Funding’s technology has truly simplified the exchange of paperwork.

Many thanks,
John and Margaret

5/5/2016

Hi Linda and David,

I want to thank you for the very impressive service I received from both of you. This refinance has been quick and easy compared to other companies that I have used in the past. You both have been very responsive to answering my questions and very helpful in processing my loan. The documents have been straightforward and I have thoroughly enjoyed the transparency. In all, I am happy with my choice to use Provident Funding!

Thanks again,
Dustin

4/29/2016

Hey Jim,

I wanted to say that it was excellent working with you! You were always there to promptly respond to my questions and concerns, and it is greatly appreciated. I will definitely be recommending you to anyone who is looking for a new home loan or a refinance.

Great working with you and the people at Provident Funding!

Best,
Tom

4/4/2016

Hi Stan and Mayra,

I wanted to thank you for all of your help and patience during my refinance. I appreciate your professionalism during the whole process. In all, you made my refinance very easy and I would highly recommend Provident Funding to anyone.

Thanks again for everything!
Deb

3/23/2016

Hi David and Mayra,

I appreciate both of your help very much! I heard about you from the realtor who sold my house. She said you were known for low rates and great customer service. She was correct! I had nothing but top-notch, helpful, and expert service from Provident during my loan process. Thank you for such a pleasant experience.

The next time I am in need of a loan, Provident will be the first place I go. I will also recommend you to family and friends who are in the market for a loan. Best wishes to both of you!

All the best,
Rebecca

3/21/2016

Hey Doug,

I just wanted to say thank you again for all your help throughout this loan process! You always kept my mind at ease and made sure I had everything I needed. I hope you have a great day and thank you so much again!

Until next time,
Sarah

3/11/2016

Hi Brooks and Aron,

I just wanted to reach out and say thank you for all the help in getting the loan closed efficiently. I will definitely be recommending you guys and Provident Funding to my family, friends and colleagues if they should ever need a loan.

Sincerely,
Odis

2/25/2016

Hi Jon and Kelsey,

Thank you both so much! This was the quickest and easiest loan that I have ever been through. All of the parts went so smooth - it’s unreal. It was an absolute pleasure to work with you both. I appreciate all of your help!

Thanks!
Jennifer

2/23/2016

Dear Brooks and Aron,

Thank you both for your diligence! It is nice to know that such an important process for our family is being taken care of so well!

Thanks again,
Andrea

2/12/2016

Dear Kurt and Brad,

Thank you both very much! I am very grateful for all the assistance,guidance and direction I received during the whole refinance process. Both of your efforts were greatly appreciated,and I will surely recommend Provident Funding to others that are interested in pursuing financing as well.

Thanks again,
Bonnie

2/1/2016

Hi Jim,

We just wanted to thank you so much for making our recent refinance a smooth and easy process. We were delighted to have someone like you with the knowledge and expertise to help find us the best loan structure! Your constant communication and patience with us was very much appreciated!

Thank you again,
Kitty and Dan

1/22/2016

Hi Andana,

Good morning! The closing went smoothly last night and our closing agent was extremely helpful. We are very pleased with the overall process and the great assistance/expertise you have provided throughout the transaction.

Thanks!
John

1/19/2016

Dear Linda,

You did terrific job with my loan! I can say with certainty that Provident Funding is a great company staffed with really amazing people. Thanks for everything!

Take care,
Bernie

1/14/2016

Dear Mayra,

Thank you so much for helping us through the loan process. Our experience with Provident and with you has been nothing but awesome. We will most definitely recommend you and Provident Funding to our friends and family!

Thank you again!
Janani and Virginia

1/2/2016

Dear Linda and David,

I just wanted to express my sincerest gratitude for all of your detailed work, accommodations, promptness, flexibility and dedication to completing my loan on time. You both were great!

Sincerely,
Ludmila

12/23/2015

Hi Jonathan,

I'd like to say thank you for your customer service throughout my refinance. Your professional approach is much appreciated!

Take care,
Kristen

12/13/2015

Aron,

Thank you for all of your help during my purchase. You and Stan are a great team and we will for sure use you guys in the future for any mortgage needs.

Thank you!
Chelsea

12/2/2015

Hi David,

I just wanted to say thank you for handling our refinance so well. We are excited to have a lower payment that will allow us to make other investments! Thank you again for all your help.

Best,
Alicia

11/30/2015

Hello Toan,

I just wanted to say thank you for everything. You have been efficient as well as professional, and I really appreciated your prompt updates throughout the refinance. You made everything less stressful.

Wishing you the very best!

Jenny

11/19/2015

Jim,

I have to say that this has been the most painless, streamlined refinance ever. I applaud you and the Provident Funding team!

Thanks so much,
Sondra

11/16/2015

Stan and Aron,

I wanted to express my complete gratitude for everything thing you both did for me. Closing on the sale of my first home and purchase of a new home within 5 days of each other was a very stressful ordeal. I could not have pulled this off if it were not for such a professional team backing me. I would have been satisfied just by your knowledge and accuracy, but to top that off your response time to my every email was amazing, I believe every question I had was answered within or less than five minutes!

Thank you so much, I will be a customer for life.

Thanks again,
Shelly

11/12/2015

Brian and Mayra,

Thank you both so much for all your assistance! This has been the most efficient and effective home loan process that I have experienced. You were both extremely responsive, knowledgeable, and truly committed to driving high customer satisfaction. Thank you for answering all my questions and jumping through hoops from start to finish. You’ve made a complex process seem easy and it takes a truly talented team to pull that off!

You’ve gained another loyal customer!

Thanks,
Diane