TESTIMONIALS

May Shih and her entire team did an amazing job during these unprecedented COVID-19 times. My refinance transaction was completed within 22 days under these brutal conditions of the plummeting rates which created the highest volume of applications ever and the shelter-in-place that hit in the middle of March. Even when May had to transition to working-from-home, she managed to stay calm, efficient, and highly professional. May was responding to my emails at 9 pm in the evening! May's colleague, Eric Fielden, stepped up to the plate when a problem showed up and resolved the situation quickly and fairly to my satisfaction. Another member on the team, Shannon Wilder, who joined as a closer at the end, was amazingly responsive to every question I had for her.

Way to go, Provident Funding! No one can beat this company's low mortgage rates, and no one can beat this company's dream team approach in mortgage transactions. Thank you so much, May. You and your team deserve a medal!

4/14/2020

We have been with Provident Funding for years, and this was our third refinance with their company. Samantha Orange was completely fantastic! Despite the current stay-at-home order and the associated stress and confusion, she guided us through the refinance in record time. She was always easy to reach for questions and quick to explain when something was unclear.

We will definitely be back should we need to refinance again or get a new home purchase!

4/8/2020

Ian Forner and his colleagues are among the best in the business. I could not have asked for a better team and advisor when I was going through my refinance than Ian and the folks at Provident Funding. He helped guide and advise me over the course of several weeks, leading up to my loan being funded ahead of schedule. I would highly recommend Ian and everyone at Provident Funding!

4/3/2020

My wife and I were already current customers of Provident Funding. This past March we decided to refinance our house and stay with our current lender. We were so very lucky to get Ashton Caesar when I called to start the refinance process. From the get go Ashton was amazing, helpful and super genuine. He is 100% about his clients and customer service. He was quick to call me back and help out with any questions that we had, and was always willing to offer great advice with our new home loan! I would recommend Ashton and Provident Funding to anyone who is looking to refinance their current mortgage or have them help you with a new home mortgage!

Thanks so much, Ashton! We appreciate all your time and hard work for us!

3/30/2020

Working with Provident Funding was a great experience! David Herrera and Adriana Weant were fantastic to work with through the entire process. Their mortgage portal was easy to use, and it kept me updated every step of the way. It even helped me get from application to close in 13 day! I would definitely recommend David and his team at Provident Funding for any home purchase or refinance.

3/27/2020

Absolutely fantastic lender and mortgage consultant! Samantha Orange made the process easy and stress free for us. To put you in perspective on how great and easy it was, I went on a planned vacation a couple of days after I started the refinancing process, and with the help of Samantha and the strong online portal that Provident Funding has, I was able to upload and e-sign all required documents, and do everything required through my phone. 100% recommended!

3/14/2020

We have had several mortgage transactions with Provident Funding for over almost 20 years. All have been excellent, but none better than our just completed refinance handled by Linda Liu. Linda and her team moved our application forward with greater speed and accuracy than I have ever experienced for a loan process. Their communication is always clear, thoughtful and timely!

2/21/2020

Samantha Orange was a pleasure to work with on my refinance loan! I appreciated her professionalism and willingness to help us find the right terms to meet our mortgage needs. She is very communicative and prompt in her responses. I would definitely recommend Samantha for any mortgage, purchase or refinance.

2/19/2020

Jon Scherer was great from the beginning to the end of my refinance loan. He knows the entire process, sets expectations on what needs to be done throughout, provides a timeframe for how long things will take, and explains what is needed to bring the process to a successful close. He is one of the best there!

2/11/2020

Provident Funding is our lender for life. We purchased a new home, and didn’t think twice about who would help us with our third loan. The process is always easy, efficient, and painless - which doesn’t happen often with a refinance or purchase. We never think twice if the rates at Provident Funding are going to be competitive. They really are the best lender out there, and Ian Forner is a part of that team!

1/29/2020

It has been a pleasure to work with May Shih and Jon Scherer. The whole process has been very smooth and easy to stay informed about the status of the new loan. Both May and Jon are very professional and have done a great job answering my questions in a timely manner. I also love the convenience of Provident Mortgage site and the clear and easy to follow pages. I have been a customer with Provident Funding for a while and it has always been easy to work with them, but May and Jon is by far the best team to work with there.

1/11/2020

Ashton Caesar helped me with my house refinancing recently, and he did an outstanding job throughout the entire loan process. He exemplified professional qualities that are extremely rare nowadays in how he conducted himself, and he put his clients above all else. He was timely with his emails and calls, and always seemed to have an answer for any question - that is the gold standard in customer service! I appreciate his willingness to go the extra mile, and him always finding ways to make the process more enjoyable.

Thank you, Ashton, for your knowledge, insights, and outstanding customer service. We couldn't have done this without you!

1/6/2020

Samantha Orange and her team made my refinance quick and painless. Samantha presented me with several different options for interest rates and closing credits. I ended up choosing one that covered all of the closing costs. I completed my original mortgage with Provident Funding earlier in the year, so they were able to reuse a lot of the same documentation without me having to resubmit. Samantha and her team also did as much as they could on their end, such as reaching out to my homeowner's insurance to get the policy updated with the new loan info, saving me time and hassle. The refinance was completed on schedule, within a few weeks of my application. They even sent a closing agent to my house to do the final paperwork. I really couldn't have asked for anything more, and I'll definitely keep Provident and Samantha in mind for future mortgage needs. Thanks, Samantha!

1/5/2020

This was the most efficient refinance I have ever experienced in my life! I am a loan officer myself, and the professionalism of this group is outstanding. I closed my entire loan in 2 - 3 weeks, and their lender credits encouraged me to refinance to a 1% lower interest rate. I couldn't have asked for a better lender. Samantha Orange and the processing team were fabulous!

1/2/2020

I worked with Ashton Caesar on a recent refinance, and he was a complete professional. Both his phone and e-mail communication were clear and concise. The entire process went incredibly smooth, and he made it very easy to complete the transaction. Ashton should be commended for his professionalism.

12/2/2019

We worked with David Herrera through Provident Funding to refinance our home. David was responsive and professional. He presented the various options and offered some opinions on what made the most sense for us. This is our second time working with David and both times have been very smooth. Thanks, David!

11/2/2019

May Shih was recommended to me by someone I trust, and things could not have gone more smoothly. May and Erin explained everything up front, and were quick to communicate when issues arose. It was by far the easiest and most efficient financial transaction I've ever been through and they were great shepherds.

9/27/2019

Ashton Caesar was patient, informative, and personal in providing what was best for me and my family. His guidance and detailed answers to my questions made for a very positive experience with my refinance loan with him and Provident Funding!

9/11/2019

We were incredibly pleased with the exceptional service and professionalism provided by Samantha Orange. She was very clear with what we needed, and made sure that outside entities were getting documentation and tasks done. She also clarified all the steps of the process for us, and was right on point with her estimated timeline for each step. Samantha helped us through our refinance, and was able to get it completed in just over two weeks.

I would highly recommend Samantha to anyone looking to buy or refinance a home!

8/30/2019

It’s always a pleasure working with Provident Funding. Linda Liu and her team made this entire purchase process so easy for us, from the initial outreach to the closing of our loan!

8/20/2019

Eric Fielden is very knowledgeable, and went above and beyond to answer any questions I had during the loan process. He is very timely and clear in his responses. This is the third transaction I've had with Provident Funding, and each time it has been a quick and easy process. I will definitely be calling Eric again to handle my next home purchase.

7/23/2019

When you want a great rate, low cost, and the highest quality of customer service, contact David Herrera with Provident Funding. We were already under contract on an out-of-state property, and going into an unwise decision with a family member as a financier. One call to David allowed us to switch course once he said, “We can close the loan in 3 weeks!” He gave us confidence and reassurance that we made the right decision. We were even able to close in less than 13 days!

7/10/2019

I started the refinance process online through provident.com, and was almost immediately contacted by Linda Liu after submitting my initial information. Linda and her team made the process very easy, and she was great to work with. She went out of her way to explain all of my options, worked with me as I went back and forth through several different rates and loan types, and ultimately, helped me close in less than 20 days.

I would highly recommend Linda to anyone looking for a new home or refinance mortgage!

6/21/2019

May Shih is fantastic! She knows her stuff when it comes to loans, policies, rates, and the processes for your loan experience. You can ask her any question, and she has such a professional answer! She has excellent communication skills, and gave us a timeline of what we needed to complete so that we could be accountable for getting the loan done on time. In our case, the loan was done two weeks early thanks to May and her team at Provident Funding. They are the best!

6/9/2019

We already had a mortgage through Provident Funding, and it was very easy to refinance. May Shih promptly returned emails and calls whenever we had questions. The overall experience that she provided to us was great and stress-free!

5/11/2019

Kurt Miller and the Provident Funding team were very helpful in guiding us through the purchase process. We are very happy we chose them, and we closed ahead of time with lower than expected fees! Thank you guys for the great service!

5/8/2019

What can I say? Ian Forner made this refinance process painless and very straight forward. Any question I had, he explained in simple terms that I could understand. Due to his explanations, we were able to finalize the process quickly!

4/27/2019

Mayra Cisneros is an absolute gem! I already had a trusted company lined up for my refinance loan, but Mayra had an offer that beat my previous company’s offer. I am so glad that I went with her since she is very helpful, and quick to respond to you if you have any queries or concerns. Her knowledge about the process and patience with us was completely outstanding, and we have never had this above-par treatment from our previous company.

Mayra and Provident Funding will now be our only option if we ever decide to refinance in the future!

4/22/2019

Kurt Miller provided outstanding customer service, effectively communicated, and kept me constantly involved throughout the purchase process. Additionally, he was friendly, courteous, and made me feel relaxed during all of our emails and phone calls. Kurt knows his stuff, and I would certainly recommend him to anyone!

4/16/2019

Stan Dvornitsyn is amazing! He was always available for questions my wife and I had on our first home purchase. He was very informative, and made the purchase as transparent as possible. When we got to the closing, all parties involved said it was one of the easiest closings they have ever dealt with in the past.

We will definitely use Stan for our mortgage needs in the future!

3/28/2019

I shopped for our first home purchase in Washington, and it was important for me to be well-informed as well as find a mortgage consultant who could provide me with clarifications and feedback. David Herrera was such consultant, and he was a pleasure to work with on my loan. His team was very responsive, detailed, and was clear on everything upfront. I did my own research and David responded to my questions thoroughly and promptly. Most importantly, the loan was closed ahead of time with zero problems.

I highly recommend David and his team at Provident Funding!

3/27/2019

I previously worked in the mortgage industry for over ten years both as a processor and originator. I wanted to work with Provident Funding because of their great rates so I read the several bios of their mortgage consultants who are licensed in my state. Even though we are located on different coasts, I decided Eric Fielden was who I wanted to use, and I'm very happy with my decision. His service is exceptional, and I was very impressed with his knowledge. He made the process extremely easy and fast as my refinance loan funded in 15 days.

One thing I particularly valued is that he is not a pushy sales type. He offered great advice, and kept my best interests in mind. I did not tell him upfront that I used to work in the business, and so I am confident that he does the same for all his clients. I'd definitely use him again for any future mortgage needs. The rates and costs quoted did not change from our initial discussion, and I've found Provident Funding to be lower than other lenders.

I highly recommend Eric without hesitation!

3/12/2019

I have used Linda Liu at Provident Funding twice already, and she has been great to work with both of these times. In this most recent purchase, she was able to help get us pre-approved very quickly so that we were able to submit an offer with a quick close.

I would definitely use Linda again for future home financing needs.

3/7/2019

From start to finish, Stan Dvornitsyn and Gretchen Riddle did a phenomenal job with assisting us on our purchase transaction. After we gave the green light for the loan application, they scheduled an appraisal in three days and got us clear to close in just 14 days. They spent hours on the phone with us during the course of the loan application, patiently explaining our options and answering our questions.

When loan shopping, we vetted three different lenders. As a first test, we emailed each of them a list of questions about their rate lock policies. Only Stan from Provident Funding took the time to thoroughly respond to each question in writing. One of the lenders provided misleading information about their rate lock, and another shared our pre-approval letter with the seller without permission. Stan offered us a great rate, knows his stuff, and cared enough to explain it thoroughly.

We highly recommend Stan and Provident Funding!

2/23/2019

Eric Fielden is simply the best. What else can I say? He made the stressful part of buying a house as easy as possible, and that's the reason why I have been a repeat customer of Provident Funding since 2002. This history includes three different home purchases in three different states. On our last closing in Florida, the closing attorney asked me how I found this lender because Provident Funding and Eric Fielden was one of the easiest lenders she had ever worked with in the past. They really are the best, and have the most competitive interest rates.

2/10/2019

Aaron Wyman helped me find the right loan, rate, and flexibility for the refinance of one of my investment properties. He was not pushy, but continued to follow up and checked on my status. During the loan process, he was aware and kept informing me about the stage we were on during it. This was one of the easiest loans that I have done in my life. I will certainly recommend Aaron to my friends and families, and will continue to be in touch with him as long as I keep my properties.

Thank you, Aaron, for your professionalism, service and dedication.

1/31/2019

Having worked in the mortgage industry previously and this being my third mortgage experience, I have dealt with countless mortgage professionals and almost all of them are like a used car salesman. David Herrera, on the other hand, has to be the best professionals there has ever been. When I first reached out to him, his vast knowledge was immediately apparent, and he conveyed it with such a calm demeanor that made him feel like a relative who was helping me with my mortgage. He was the opposite of pushy, and ironically, it made me rush to Provident Funding. After the initial call, we applied and then came the real magic. Throughout the mortgage process, which only took about three weeks, David responded to all of our inquiries timely and completely. His instructions made it so easy to understand what was needed at every step. I want to needlessly get another mortgage just so I can work with David and his team again. Also, did I mention the pricing?! Oh. My. Gosh.

Thank you, David, for taking such a stressful process and making it seamless.

1/27/2019